Further to the post below, I found a bit more optimism in Kenya than I was expecting. Sure, there is still a lot of graft, and the roads certainly haven’t improved any, but the people I spoke to believed that things were improving, albeit at a slow pace.
One thing that didn’t improve was Kenya Airways, who oversold the flight I was on out of Nairobi, leaving a colleague and I without our seats. What other industry routinely sells more products than it can physically deliver? If I book a hotel room I don’t expect to turn up and find it’s been given to someone else – and with hotel rooms I haven’t even paid in advance. The immorality of this practice is amazing. What’s even more amazing is that everyone seems to just accept it as a fact of air travel.